Posts By :

Eva Sheie

1024 576 Eva Sheie

YellowTelescope Wants to Turn Your Front Desk Staff into Superheroes

YellowTelescope, a RealSelf Affiliate, just launched a cost-effective and useful program to address the industry’s need for front office training.

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TouchMD and RealSelf Partnership Opens the Floodgates to More Patient Reviews

Reviews up 335% in 3 months for the initial pilot practice. 70% of people will go on to leave a review when asked to do so, but busy practices aren’t…

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Protected Health Info + Texting Typos = Disaster. Here’s How to Stay HIPAA Compliant

A few years ago, I received a text on my phone that clearly wasn’t meant for me. I’ve blacked out the first and last name of the intended recipient and…

1024 576 Eva Sheie

[Webinar] How to Get a Patient Review in 5 Minutes or Less. Now With All-New Bonus Material!

Your prospective patients highly value reviews. RealSelf frequently surveys people who have reached out to doctors for consultations to learn more about how they make decisions. 78% of those high-intent…

1024 576 Eva Sheie

Top Tips for Preventing No-Shows, from an Industry Insider

We often hear that no-shows are disruptive to practices and are asked for advice on how to approach the problem and implement process improvements. To help answer that question, I…

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Webinar: Turning Consumer Confusion Into Confidence — Introducing the RealSelf Network

Watch the recording of this exclusive webinar originally broadcast Tuesday, June 18 at 12pm PST.   60 percent of consumers who are ready to move forward with a cosmetic procedure…

555 312 Eva Sheie

Register Now: What’s Your Instagram IQ? Webinar

Instagram success doesn’t come overnight. While there are dozens of doctors thriving on the platform, thousands of others are struggling to gain relevance. When it comes to aesthetics, there is…

1024 576 Eva Sheie

The Credential Conundrum Webinar: What the Research Reveals About Aesthetic Consumer Confusion

The aesthetics industry has a transparency problem, and a 2016 study published in the journal Plastic and Reconstructive Surgery spells it out. When it comes to making aesthetic decisions, consumer…

555 312 Eva Sheie

The Single Most Important Habit of a Successful Aesthetic Practice

Most people draw a very scary conclusion when they aren’t responded to quickly — that you don’t prioritize care and service. But we know this is not the truth! Aesthetic…

1024 576 Eva Sheie

Webinar: Why Do You Need Plenty of Reviews? Because Potential Patients Value Them — A Lot

Watch the recording of this exclusive webinar originally broadcast Tuesday, February 19 at 12pm PST.     RealSelf data reveals that customers most want to know whether doctors are experienced…

mind the gap in patient expectations
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Patient Reviews: Threat or Opportunity?

“Social media now exposes the gap between what companies promise and what they actually deliver.” Jack Mackey, VP, Service Management Group Minding the Gap Whether in retail shops or cosmetic…

Google Adwords for Doctors
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Why Doctors Should Buy Pay-Per-Click Ads For Their Name

Paying for your own name sounds like a terrible idea, doesn’t it? Until last summer, I’d have laughed and told you not to waste your money on such a silly…