Etna Interactive’s recent survey of best practices about patient loyalty and rewards programs reminds us that it’s seven times less expensive to keep a patient you already have than to go out and acquire a brand new one.
There are more options for loyalty programs than ever before—from more familiar programs like Brilliant Distinctions to all-encompassing plans like HintMD—and it’s hard to know which programs are actually effective for increasing retention while being easy for staff to manage.
Etna studied 100 aesthetic practices and looked at reward programs that were set up in-house to see what worked best. Watch CEO Ryan Miller’s nine-minute video for a highly impactful education about aesthetic loyalty & rewards programs.
Watch the video here.
