Posts Tagged :

Inquiry management

1024 574 The RealSelf Team

5 Tips for Fielding Phone Inquiries to Your Practice

Having an efficient, well-planned, documented procedure for handling customer phone calls is a great first step to building relationships with prospective patients who ring up your practice.

1024 576 The RealSelf Team

ROI: 4 Steps to Maximizing Non-Consultation Inquiries

Getting patient inquiries from paid advertising takes time, money, and coordination. You expect that effort to yield a respectable return on investment (ROI) in the form of paying patients. Of…

1024 576 Kelcy Heringer

Inquiries, Unmasked. Starting Mid-January, You’ll See Their Full Contact Information [Q&A]

Inquiry information is being unmasked. What happens after that? RealSelf’s Kelcy Heringer talks it out with our Chief Medical Officer, Dr. Lara Devgan. In 2017, RealSelf launched a new feature…