Posts Tagged :

Responding to consult inquiries

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Inquiry Management Tips in a Time of Closed Doors

It’s incredibly important that you have a system for managing inquiries that are not quite ready to turn into booked patients, whether by choice or because of mandated business closures.

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Targeted Lead Generation Tips from an Industry Expert

Enrique Rangel, industry expert and CEO at MyMedLeads.com, published an article entitled Six Steps You Can Take NOW to Start Getting More Patients from RealSelf. We’re bringing it to you…

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What Patients Really Want

97% of consumers expect their provider to engage online, and their needs for information ahead of contacting the practice have changed dramatically thanks to the smartphone. In this course, we…

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How to Respond to Consumer Inquiries: A Step-by-Step Guide

In this guide, you will find step-by-step guidance, complete with screenshots, to help you accomplish the following: Set up inquiry notifications Who receives the consumer inquiry emails in your practice?…

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Part 3. When and How: Response Frequency and Methods

There are two types of potential patients – those you haven’t spoken to yet – and those you have, who just aren’t ready to move to a consult. But even…

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Part 2. Educating Potential Patients: How to Start

When communicating with a consumer, the first thing to do is be their provider…of information. Carefully consider what you’ll say to a potential patient when you connect for the first…

1024 576 The RealSelf Team

Part 1. Consult Inquiries: Responding Quickly

You’ve been following up on every consult inquiry – and that’s smart for sure, but nothing surprises and delights a potential patient like getting a timely callback. It’s a process…